As part of the Continuous Program Improvement (CQI) initiatives,  Davao Regional Medical Center (DRMC) has conducted a series of Awareness Orientation on Performance Governance System (PGS) and International Organization Standardization (ISO) 9001:2015 to its personnel which was held last January 15, February 7 and March 2, 2020.

          This activity is an important feature for PGS Cascading Framework in compliance to the Proficiency Level requirement facilitated by the Planning and Strategy Management Office (PSMO) which guides the organization in achieving the objectives based on the DRMC’s strategy map and balanced scorecard. These systems are implemented to ensure that quality service delivery is a shared responsibility and must be a way of life for the institution to exceed clients’ satisfaction. (Yan)